Refund Policy
At Glide Atlas, we are committed to providing exceptional service and ensuring transparency in our refund process. Please review the following guidelines carefully to understand our refund policy for flight bookings:
1. Eligibility for Refunds
Refund requests must comply with the terms and conditions outlined at the time of booking.
Refund eligibility depends on the airline’s fare rules and cancellation policies. Some fares, especially promotional or discounted tickets, may be non-refundable.
Refund requests must comply with the terms and conditions outlined at the time of booking.
2. Refund Process
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- To request a refund, contact our customer service team via phone or email with your booking details.
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- Once your refund request is initiated, we will communicate with the airline to process the refund as per their policies.
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- Refunds typically take 7–14 business days to reflect in your account, depending on the payment method and airline processing time.
3. Service Charges
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- Glide Atlas does not charge any service fee for processing refunds. Airlines may or may not charge any cancellation fee depending on the fare rules of the booking.
4. Non-Refundable Bookings
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- In such cases, refunds may only be available for government-imposed taxes and fees, if applicable.
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- Certain tickets, such as promotional fares or last-minute deals, may be non-refundable. Please review the fare conditions carefully before booking.
5. Partial Cancellations
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- For partially used tickets, the refund amount will be calculated based on the airline’s policy.
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- Refunds for partially canceled itineraries are subject to approval by the airline.
6. Contact Us
For any questions or to initiate a refund request, please contact our support team:
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- Phone: +1 (866) 414-4006
- Email: support@glideatlas.com
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- Address: 710 Hilltop Court, Aurora, IL 60506
We at Glide Atlas strive to ensure customer satisfaction and aim to make the refund process as smooth as possible. Thank you for choosing us for your travel needs!